At dapat24, your privacy is not merely a legal obligation — it is our moral responsibility. Every piece of data you entrust to us is handled with the highest level of protection, in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010.
Six core principles that guide how we manage the personal data of Malaysian members
This Privacy Policy ("Policy") describes how Dapat24 Sdn Bhd ("dapat24", "we") collect, use, disclose, and protect your personal information when you use the dapat24 platform at dapat24.ws, including all Sports Betting, online casino, slots, Table Games, and any other related services we provide.
Dapat24 is committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and any applicable data protection laws. By using our platform, you consent to the processing of your personal information as described in this Policy.
Dapat24 collects several categories of personal data in order to provide safe, responsible, and high-quality services. The categories of data we collect are as follows:
| Data Categories | Specific Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, MyKad, date of birth | Account verification & KYC |
| Contact Information | Email, phone number, address | Communication & verification |
| Financial Data | Bank account number, TnG, GrabPay, Boost, DuitNow, FPX | Deposit & withdrawal processing |
| Transaction Data | Deposit, withdrawal, and betting history | Financial records & compliance |
| Technical Data | IP address, browser type, device, OS | Security & fraud detection |
| Behavioural Data | Games accessed, play duration | Service improvement |
The data you provide to us is given voluntarily; however, certain information is required in order to register and use specific services. Failure to provide mandatory information may restrict your access to those services.
Dapat24 uses your personal data for the following purposes, and for these purposes only:
Dapat24 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, we may share your personal data in the following limited circumstances:
All third parties we work with are required to uphold data protection standards equal to or higher than those set out in this Policy. Dapat24 takes responsibility for ensuring your data remains protected even when handled by trusted third parties.
Dapat24 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:
Dapat24 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the Dapat24 platform.
As a dapat24 member whose personal data is processed by us, you have the following rights under Malaysia's Personal Data Protection Act 2010:
To exercise any of the rights above, please contact our Data Protection Officer at privacy@dapat24.ws stating your full name, Dapat24 account number, and your specific request. We will verify your identity before processing any data-related request.
Dapat24 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of the active account | Service operations |
| Financial Transaction Records | 7 years after the transaction | Tax & financial legal requirements |
| KYC / Identity Verification Data | 5 years after account closure | Anti-money laundering compliance |
| Platform Activity Logs | 2 years | Security & fraud prevention |
| Support Communication Data | 3 years | Customer service records |
| Non-Essential Cookies | Up to 13 months | Analytics & functionality |
Once the retention period expires, personal data will be securely deleted using industry-standard methods. Data held in backup copies will be removed in the next backup cycle.
The Dapat24 platform is exclusively for individuals aged 21 and above. dapat24 does not knowingly collect, store, or process the personal data of children or minors below this age limit.
Should we become aware that personal data of anyone under the age of 21 has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question.
Dapat24 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, service updates, or relevant legal developments.
When material amendments occur (changes that affect how your data is collected or used), we will:
Continued use of the Dapat24 platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.
For any enquiries, concerns, or requests relating to your privacy and personal data protection, you may contact Dapat24's Data Protection Officer (DPO) through the following channels:
Please indicate in your correspondence that it relates to privacy ("Privacy Enquiry / PDPA") and include your full name, Dapat24 account number, and a clear description of your request. All privacy-related communications will be handled in strict confidence.
If you are dissatisfied with our response, you have the right to lodge a complaint with Personal Data Protection Commissioner of Malaysia through official channels provided by the Malaysian government.
Answers to the most frequently asked questions about how dapat24 manages your personal data
With bank-grade data protection, PDPA 2010 compliance, and an unwavering commitment to your privacy, Dapat24 is the online betting platform you can trust. Join over 580,000 Malaysian members who have already placed their trust in us.